FAQ
What you ask us most
Frequently asked questions
10:00 to 13:00 & 15:00 to 18:00 Monday - Friday.
10:00 to 13:00 Saturday.
Out-of-hours rate:
You can return/pick up on Saturday from 13:00 to 18:00 adding +50€ to the rental cost and Sunday from 10:00 to 18:00 adding +50€.
The minimum rental period is 24 hours, but you can return it earlier. You will always be charged for the full period.
The best way is to book on our website, but we will be happy to assist you by e-mail (feelit@feelitmotorcycles.com), WhatsApp (+34608414581), Instagram (@feelit.motorbikes) or Facebook (Feel it - Canary Islands Motorcycles).
- Approximately 120 - 180 km and 6 - 8 hours. Departure 9:00 - Arrival 15:00/17:00
- Local motorised guide
- Petrol
- Rider's equipment (helmet + gloves + jacket)
- Passenger equipment (helmet + gloves + jacket)
- Light breakfast + Lunch
- Fully comprehensive insurance (no deposit required)
- Home delivery service (although it could be considered as an extra €)
Everything is included.
Only home delivery could be considered an extra depending on the location of the client and the starting point of the tour.
- Rider's equipment (helmet + gloves)
- Basic third party insurance (deposit)
- Mobile phone holder
- USB port (almost all models)
- Security padlock
- Unlimited Kms
- Full-full fuel policy
- Home delivery for 5 days rental or more in Tenerife.
See price list for less than 5 days rental.
Ask us about delivery to another island.
- Fully comprehensive insurance (12€/day) (Excess depending on model)
- Passenger helmet (5€/day)
- Passenger gloves (3€/day)
- Jacket (5€/day)
- Rain suit (5€/day)
- Intercoms (15€/day/each // 25€/day/each/2each)
- 47l* (5€/day) *Tracer7
- Boot 58l* (5€/day) *Tenere700
- Rear seat bag (5€/day)
- Side cases* (5€/day) *Tracer7
- High screen* (5€/day) *Tracer7
- Delivery and/or collection from accommodation for less than 5 days. Please consult price list.
- Santa Cruz Cruise Terminal €25/transfer
- Hotel Tenerife Norte* 35€/transfer
- Hotel Tenerife Sur** 45€/transfer
- Tenerife Norte Airport 35€/transfer
- Tenerife South Airport 55€/transfer
*Puerto de la Cruz / Icod / Los Realejos / Buenavista / Candelaria / Güimar
**Las Americas / Los Cristianos / Adeje / Los Abrigos / El Medano
We have a "FULL to FULL" policy. You will receive the bike with a full tank of fuel and return it the same. If you return the bike with less fuel, you will be charged the full tank and handling fee (25€) Only applies for the "Feel the Road" service (normal rental). For "Feel the Tour", fuel is always included.
When cancelled more than 30 days in advance, the total amount of the reservation will be refunded minus the commissions charged by the Stripe or PayPal payment gateways, if any.
If the cancellation is between:
- 29 - 15 days before departure, you will pay the 30%
- 14 - 8 days before departure, you will pay 50%
- 7 - 1 days prior to departure, you will pay the 80%
- If you don't show up, you will pay the 100%
You will need an A or A2 driving licence. We recommend you to have an international licence, especially if you are from outside Europe. At the moment, we do not work with A1 (125cc) licences.
Yes, it is highly recommended.
Call us on +34608414581 and you can call Asitur Roadside Assistance (Helvetia) on 902 102 324 / 917 572 541. If it is within our capabilities we will try to find you another motorbike.
Call Asitur Roadside Assistance (Helvetia) on 902 102 324 / 917 572 541, they will help you transport a motorbike to the nearest garage. The cost of repairing the tyre is not covered and you will be charged in full. In addition, if the tyre is repaired with a temporary solution, you will be charged for replacing the tyre at the end of the rental period for safety reasons.
Yes, but you must inform us at all times before boarding the ferry and on arrival at the relevant island.
Ride safely and take care of your bike as if it were your own. Be careful where you park to avoid fines. You should also make sure that the bike is watched and/or secure at night.
Contact us to find out if the bike would be available and to be able to extend the service. We will be happy to offer you the best solution.
Currently we require a minimum of 18 years of age and at least 6 months of corresponding experience with a valid A or A2 motorbike licence. Driving motorbikes in the Canary Islands requires some experience and skills. We do not recommend renting a motorbike if you have not driven for a long time or if you have an injury that prevents you from riding a motorbike properly.
We will be happy to assist you at our facilities in Santa Cruz de Tenerife. Remember that we also have a home delivery service, so we can deliver the motorbike to any airport, hotel, hostel, flat or holiday home. Consult the price list. We remind you that the delivery and collection service is included for 5 days rental or more.
INSURANCE AND DEPOSIT
You are responsible for all damages to the motorcycle if it is your fault.
Third-party offers coverage against claims for damages and losses incurred by a driver who is not the insured, and is therefore not covered under the insurance policy. The driver who caused damages is the third party.
Comprehensive insurance covers all damages above XXX€. In other words, if the damage to a motorbike is greater than XXX€, it will be covered by the insurance company. We are talking about a limited risk insurance. You are liable for damages up to this amount. XXX€ depends on the bike (MT07 = 800€, Tracer7 = 800€, Tenere 700 = 1.100€, Tracer9 = 1.200€).
It depends on the bike.
MT07 = 800€, Tracer7 = 800€, Tenere 700 = 900€, Tracer9 = 1.200€.
You should always call the police on 112 and if you need assistance with your broken down motorbike call Asitur Roadside Assistance (Helvetia) on 902 102 324 / 917 572 541. Please also always call us on +34608414581 and we will try to help you.
Let us know as soon as possible by phone or e-mail and we will decide what we can do in this case.
Yes, it is included in every rental. But be sure where to park to avoid theft and damage.
